Tenant Information

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Tenant Information

At C.A. White, Inc., we strive for the highest standards of maintenance and responsiveness to your needs as a valued tenant.

Maintenance

We take pride in providing a comfortable home for our residents. If you have a maintenance request, please be sure to inform the Management Office as promptly as possible.

For CenterPointe (109 Church Street) routine maintenance issues, please call us at (203) 848-1800.
For routine maintenance issues at Traymore (120 Dwight Street), Mayfair (825-835 Elm Street), or Campus View (84 Howe Street), please call us at (203) 777-6891.
OR
You can click here for our non-emergency Maintenance Request Form.

For all maintenance requests, please make sure to state the nature of the issue, your phone number, apartment building and apartment number.

The Management Office is available to respond from Monday to Friday, 8:00 a.m. to 5:00 p.m.

For after-hour emergencies, DO NOT USE EMAIL.

After-hour emergencies include lockouts, leaks/flooding, refrigerator not working, toilet not working, no heat and no electricity.

For CenterPointe (109 Church Street), please call (203) 848-1800 for after-hour emergencies.
For Traymore (120 Dwight Street), Mayfair (825-835 Elm Street), or Campus View (84 Howe Street), please call our main number at (203) 777-6891.

Call “911” to report a serious emergency such as fire.

Rent

Rent is always due on the 1st day of the month. Please be advised that you will pay a late fee of $25.00 for each payment received after the 10th of the month.

For CenterPointe, please mail or deliver your rent payment made out to “Block 235 Development Associates LLC” to the Management Office at CenterPointe, 109 Church Street, New Haven, CT 06510. If you are paying cash, please deliver your rent to the C.A. White, Inc. office at 1211 Chapel Street, New Haven, CT.
For Traymore, please make out your rent payment to “Lawrence Realty Company, Inc.”; for Mayfair and Campus View, please make out your rent payment to “Schaffer Associates LLC” and mail or deliver to:

C.A. White, Inc.
1211 Chapel Street, 2nd Floor
New Haven, CT 06511

Our office is open Monday to Friday from 8:00 a.m. to 5:00 p.m.

Please note your apartment building and apartment number on your check or money order.

Laundry Facilities

Each of our apartment buildings has a Laundry Area located in the basement. You will receive a Laundry Card when you move in. You can fill your Laundry Card at our office at 1211 Chapel Street, 2nd Floor in New Haven. The card machine will only take $5.00, $10.00, or $20.00 bills. If you have an issue with your card, please bring the card to the C.A. White, Inc. office for a replacement. If you lose your card, there is a $3.00 charge to get a new one.

Because the laundry machines are contracted out, when you have an issue with one of the machines, please call the number that is posted in your Laundry Area for Mac Gray.

Bikes Racks

For your convenience, there are bicycle racks located in the basement bicycle rooms.

Door Mats

Please remember that we would like all tenants to remove any door mats in front of their individual apartment doors. It is much easier to clean without individual mats. We appreciate your cooperation.

For any other tenant concerns, call Sandi Siedel, Senior Property Manager at (203) 777-6891 or email Sandi Siedel. For CenterPointe, call Corrine Doyle at (203) 848-1800 or email Corrine Doyle.

C.A. White, Inc., 1211 Chapel Street, New Haven, CT 06511
Toll Free: (800) 767-6891 or (203) 777-6891 | Fax: (203) 777-6655